Continue using your student email accounts even after your graduation!
Do you know your email address remains unchanged upon graduation?
To access your mailbox, go to https://live.smu.edu.sg.
RETRIEVE SMU EMAIL ACCOUNT PASSWORD
Can’t remember your password?
Access Online Password Reset service to reset your password.
Alternatively, retrieve your password by contacting SMU IT Help Centre at helpdesk@smu.edu.sg.
For verification purposes, please include the following information in the email.
- Last 3 digits of your NRIC or FIN
- Full name as per NRIC or FIN
- Current mobile number
- Student Card Number
- SMU email address
A temporary password will be sent to the email address that you made the request from. Please allow up to 3 working days for the SMU IT Help Centre to respond to your email.
EMAIL DOWNLOADING SERVICE
Please click here for instructions to download your SMU email to Outlook Express.
SMU ANTI-SPAM ENGINE
Please click here for information and a user guide on the anti-spam service provided to users of the SMU Lifelong email.