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Lifelong Email


Lifelong E-mail is a permanent e-mail address provided to alumni by the Singapore Management University (SMU). Regardless of how often you change your job, residence, or internet provider, you will always have your SMU e-mail address!

The name of your account will remain unchanged. You can access your email at

Forgotten your SMU Email Account Password?

Access this Online Password Reset service to reset your password.

Alternatively you can retrieve your SMU Email password by emailing with these details as verification of your identity (all 5 must be provided). Your password will be sent through email reply (to the alternative email address that you've used to send the request with).

  1. Last 3 digits of your NRIC/FIN 
  2. Full name as per NRIC or FIN
  3. Current mobile number
  4. Student Card Number
  5. SMU email address

Please allow up to 3 working days for IT Help Centre to respond to your email.


Please click here for instructions to configure your email forwarding to your active email account. 

*Please take note that if your mailbox is full, you will not be able to receive further emails.

E-mail Downloading Service

Please click here for  instructions to download your SMU email to Outlook Express.

SMU Anti-Spam Engine

Please click here for information and user guide on the anti-spam service provided to users of the SMU lifelong email.

Last updated on 04 Mar 2019 .