Skip to content Skip to navigation

Lifelong Email

 

Lifelong E-mail is a permanent e-mail address provided to alumni by the Singapore Management University (SMU). Regardless of how often you change your job, residence, or internet provider, you will always have your SMU e-mail address!

The name of your account will remain unchanged. You can access your email at https://live.smu.edu.sg.

Forgotten your SMU Email Account Password?

Access this Online Password Reset service to reset your password.

Alternatively you can retrieve your SMU Email password by emailing helpdesk@smu.edu.sg with these details as verification of your identity (all 5 must be provided). Your password will be sent through email reply (to the alternative email address that you've used to send the request with).

  1. Last 3 digits of your NRIC/FIN 
  2. Full name as per NRIC or FIN
  3. Current mobile number
  4. Student Card Number
  5. SMU email address

Please allow up to 3 working days for IT Help Centre to respond to your email.

E-MAIL FORWARDING SERVICE

Please click here for instructions to configure your email forwarding to your active email account. 

*Please take note that if your mailbox is full, you will not be able to receive further emails.

E-mail Downloading Service

Please click here for  instructions to download your SMU email to Outlook Express.

SMU Anti-Spam Engine

Please click here for information and user guide on the anti-spam service provided to users of the SMU lifelong email.

Last updated on 04 Mar 2019 .